Fresh City Review Canada

Starting at $19.5

Fresh City is a good option for those who have special dietary needs like gluten free, dairy free, etc. They do not deliver outside GTA but have many pickup hubs.
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In a nutshell

In this modern world, most industries can deliver your purchases and shopping to your doorstep, including the food industry. Whether at work, at home or on the move, meal delivery companies can send their consumers fresh or frozen food and partially prepared meals. Delivery is done quickly, safely and quite efficiently. This part of the value chain is booming has become very competitive in the global meal kit scene

What is Fresh City?

Fresh city Canada is based in Toronto. They began in 2011 as a small enterprise that used to grow ingredients for farmers markets. Farm city fresh were originally an online grocery store selling local organic produce but later on decided to join the meal kit industry. Their plans called bags are come as either produce bags, meal kit bags, salad jar bags or Fresh Meal bags. Their meal kits are either omnivore, Vegan, Vegetarian or Gluten free

How Does Fresh City Work?

Getting started with Fresh City is pretty easy. Once you access their web page you will run into the sign up option. After completing the sign up process you can now add grocery items and their bag to your order. Fresh City then goes on to harvest and prepare what ordered and they deliver it to your home or preferred address. Their meal kits are ideal for people with specificity about their meals. Their meal kits include options from pescatarian, dairy free, paleo, omnivore, Vegan, Vegetarian to Gluten free. They come in either a couple option with two servings or a family option with 4 servings. They also have a mobile app compatible with Android and Apple devices that lets them plan and order their meals. It also lets customers earn rewards when they use QR codes to make their purchases. Through their app and website you can track your purchase and find their nearest pickup hub or store.

How Does Fresh City Operate in Canada?

In Canada you can get your fresh city delivery if you live in the Greater Toronto Area that includes Mississauga, Peel, York, Durham and Halton. They also deliver to pick up hubs across the GTA where customers can pick up their orders at a convenient time. They typically deliver between 12.00 pm and 09.00pm. They conveniently deliver to offices by 5.00pm. Their deliveries are free for orders above $27. Lower priced orders incur a delivery fee. Customers are notified of their delivery days during the sign up process.

Where Does Fresh City Deliver


Who is Fresh City Good For?

Fresh city meal kits are ideal for Vegans, Vegetarians and people who prefer gluten free meals. They are also quite ideal for people for busy people who have just enough time to cook. If you lack time to decide on meals and go shopping for food, you should consider using Fresh City. Due to its proximity, Fresh City is ideal for people mostly living within the Great Toronto Area, which includes Toronto, Scarborough, Oakville, Burlington, Dundas, Hamilton, Etobicoke and specific parts of Vaughan and Markham. Their wide variety of diets makes it a good meal kit for people whose palates crave diversity on different days.

Who isn’t Fresh City Good For?

The service is not ideal for people who don’t enjoy cooking and people with skeptical views on other people’s recipes. It is also not ideal for people who don’t trust others to pick their groceries and would rather do it themselves. Fresh City is not ideal for people living outside its delivery zones as getting their orders could prove to be a hassle.

Fresh City Meal Options

Fresh city states that they have plans to suit every lifestyle. Their plans called bags are come as either produce bags, meal kit bags, salad jar bags or Fresh Meal bags. Their produce bag is made of fresh, locally sourced and organically grown produce that is currently in season. The bag’s contents vary from week to week dependent on what is growing at that period in time. Their Meal Kit bag come with all the necessary, pre-portioned and organic ingredients needed to help you make your meals. There are options from pescatarian, omnivore, Vegan, Vegetarian, Gluten free to organic meat and fish meals. These meal kits help save time by relieving the customer of planning, shopping and preparing for meals. Fresh City are able to provide a Salad Jar bag that are prepared by their in-house chefs and nutritionists in their kitchen. The salads are then layered carefully before being vacuum sealed to keep them fresh. They also insist on providing locally sourced and organically grown ingredients. Their Fresh Meal bag made from fresh ingredients in their kitchen is usually read for heating and eating and is their quickest meal yet.         

Best Chefs Plate Meals

Fresh City has a wide variety of meal options from Vegan, vegetarian, nut  free, gluten free. Every meal plan has a detailed list of ingredients and you can sort the meals by tags such as “nut free” and get a filtered list of the possible foods. They even offer timed recipes between 15 to 30 minutes. One of their popular recipes is the 2 portion organic chickpea pasta arrabiata that is nut free and vegetarian, going for $19.50. They also have a 2 portion vegetarian organic lemon chevre penne going for $19.50. Another popular meal is their Organic Trout with potatoes and Greens that is a 2 portion must try, going for $22.50.

Fresh City, Details, and Features

Fresh city prices range around the same prices of their main competitor in the GTA meal kits delivery scene. Most fresh city cost range from $19.50 to $24.50 for 2 portion meals. Each of their meals come in options of pescatarian, omnivore, Vegan, Vegetarian, Gluten free to organic meat and fish meals. This gives them varying prices. They have 2 portion meals for couple and 4 portion meals for families

Pros and Cons of Fresh City



Where Fresh City Plate Operate

As mentioned above Fresh City operates mostly in the Greater Toronto Area (GTA) that includes Mississauga, Peel, York, Durham and Halton. They are available in most of the suburbs in the GTA. They also offer free shipping for orders above $30.

Fresh City Help & Support

Their website has a support menu that leads you to their contact page. This is very efficient for hands on consumer help and support Fresh city help and support can be reached via e-mail at [email protected] or via call to 647-560-3939.  They will help you with any queries or issues you have. They also have a well detailed Frequently Asked Question Section to answer commonly raised queries.

Fresh City Cancellation and Refund Policy

In case you wish to cancel your membership, you can log in to the My Account section, navigate to the left hand menu and click on Cancelling Account under delivery and contact info. Fresh city will then get in contact with you via email to confirm and verify your cancellation and refund. It is advisable to call, text or email them before the close of order deadline for them to cancel future deliveries.

Fresh City FAQ

Before we end this Fresh City review, allow us to answer some questions you might have.

Q: Do we need to pay tax?

A: This meal kit provider follows HST regulations and as a result most fresh produce, salads and prepared meals are not taxed. However, beverages, chips and other snacks may be taxed. By checking their Current Order in the My Account section. Users can check how much tax has been put on their order

Q: Can I pick my preferred delivery day?

A: Unfortunately not, this is because your delivery days are determined by your location and that of your Pick up Hub. They however deliver between 1 and 6 days in each neighborhood

Q: What should i do with ice bags and jars?

A: Fresh City advises customer to return their icepacks with their bags. On return they are cleaned and reused. For those who can’t return them, they should empty the non-toxic gel with warm water down the drain and go on to recycle the plastic. Icepacks can also be refrozen and reused.

Q: How do i get refund for the bag?

A: .Fresh City charges a $6.50 fee on bags that haven’t been returned within 100 days of delivery. If the bag is returned within one year of delivery however, the customer is refunded

Final Verdict

Fresh City farms have exceeded expectations by being able to operate a hypothetical market garden in an urban context. This urban agricultural movement has taken Toronto by storm. Their meal kit services are quite high standard and convenient. Fresh city has come in to fill a much needed industry in providing a meal kit services for the locals, by their local produce. Fresh City endeavours to provide its clients with the best in local tastes and recipes, directly to their location at quite the affordable price

Be Careful

If you have any food allergies, we recommend to double check the brand website as a precaution measure as recipes and ingredients change frequently.

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8.6Expert Score
Very Good

Fresh City has great service that delivers fresh ingredients to consumers. They have a wide variety of meal options from Vegan, vegetarian, nut free, gluten free, dairy free, egg free etc.

Food Quality
Meal variety
Ease of use
The Good
  • The 15 minute dishes
  • High quality foods
  • Special diets and needs are covered
The Bad
  • Serving only 2 or more
  • No delivery outside GTA

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