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Fresh Prep VS HelloFresh

In this comparison we take a look at two brands that are competing for the Vancouver audience head to head Fresh Prep VS HelloFresh. If you live in Vancouver these are two great options for meal delivery kits. We compared different parameters between their services such as price, recipe variety, meal plans etc. to help you determine which meal plan service better fits your needs.

In a nutshell

This Fresh Prep vs HelloFresh meal kit takes a look at two of the best companies in Canada. While they both offer affordable prices, Fresh Prep is a bit cheaper because they have free delivery. They both have two and four-person plans, but for vegetarians, it is only HelloFresh that has a dedicated veggie meal plan. 

Fresh Prep vs HelloFresh features

Meal kit delivery services are heaven-sent for busy individuals who love cooking healthy and delicious meals but have no time to shop for fresh ingredients. For Canadians, two of the most popular options are Fresh Prep and HelloFresh. If you are clueless about what to choose, read this Fresh Prep vs HelloFresh comparison and we’ll help you come up with the right decision.

Fresh Prep started in 2014 by childhood friends who were constantly battling to answer one question – what’s for dinner? Today, they are one of the leading meal kit providers in Greater Vancouver and Victoria. They operate as a subscription service. You sign-up, select recipes, and your orders will be delivered weekly. You can skip or cancel anytime, which is a good thing in terms of flexibility. They offer two plans – 2-person and Family, with an option for two to four recipes. The best thing is that delivery is free!

HelloFresh, on the other hand, is a bit older compared to Fresh Prep. The company was established in 2011 to provide everyone access to fresh ingredients and the knowledge to cook. HelloFresh is bigger than Fresh Prep as the company has a presence in 12 markets globally. In Canada, they deliver almost everywhere! It is also a subscription business model that provides automatic weekly deliveries. They offer three main plans – Pronto, Family, and Veggie with the option for two to four people and three to four recipes weekly.

Fresh Prep vs HelloFresh pricing

It is not always easy to compare prices between apples and oranges but in this case both companies have a family plan which are available for 3 and 4 weekly recipes.  besides calculating the per serving cost we recommend to include the deliver fee if relevant to determine the total cost. Also, portion size may vary so make sure to also take that into consideration when you compare the prices between Fresh Prep and HelloFresh. Comparing the 4 People / 4 Recipes per week plans we can see that there is about 5$ difference in favor of HelloFresh. However once you add the $9.99 delivery fee the upper hand goes to Fresh Prep. Add to that the fact that first week has additional discount and for the 4/4 plan you can save with Fresh Prep.  Compared to Fresh Prep, Hello Fresh offers a slightly better selection because they have three meal plans vs 2.

Prices
Fresh Prep
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HelloFresh
  • 2-Person Meals: This plan comes with two servings, and you can choose from two, three, or four recipes. The price per serving is $12.25. This means that for the first week, you will pay $24.50 for two meals for two people. The most expensive comes with four recipes at $10.88 per serving or $62.50 for a week.
  • Family Plan: Their family plan is good for four people. It comes with two, three, or four recipes weekly. A 2-recipe plan with four servings is $10.88 per serving or $62.5 per week. On the other hand, a four-person meal with four-recipes will cost $10 per serving or a total of $135 per week.
  • Delivery is free regardless of the meal plan that you will choose.

  • Pronto Plan: With options for two or four people and three or four recipes, this plan has the widest menu variety. The recipes included will require approximately 30 minutes of cooking time. The cheapest price per serving is $10.31.
  • Family Plan: Their family plan is good for four people and comes with three or four recipes. The cheapest price is $9.69 per serving.
  • Veggie Plan: They also offer 100% vegetarian recipes, which include fresh and seasonal ingredients. There are three recipes weekly with an option for two or four people. The cheapest price is $9.83 per serving.
  • Delivery at HelloFresh is $9.99, which can be quite expensive for most people. 
Delivery
Fresh Prep
VS
HelloFresh

In comparing meal delivery Fresh Prep vs HelloFresh, it is also important that we talk about their delivery coverage. Is there one near your place? Below is a list of the areas covered by these two meal kit delivery companies in Canada. For Fresh Prep, they have a smaller delivery area compared to HelloFresh  Delivery is limited to Vancouver and Victoria so if you live outside these areas Fresh Prep would not be relevant.

Fresh Prep Delivery

  • Greater Vancouver Area
  • Victoria

HelloFresh Delivery

  • Toronto
  • Vancouver
  • Montreal
  • Calgary
  • Ottawa
  • Quebec City
  • Edmonton
  • Winnipeg

2 GREAT MEAL DELIVERY OPTIONS FOR FAMILIES IN BRITISH COLUMBIA. COMPARE THEM HEAD TO HEAD ON PRICES, PLANS, AND CUSTOMER SERVICE

Mobile App
Fresh Prep
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HelloFresh

Both companies offer a convenient online ordering system through their user-friendly websites. You will need to create an account first. Their plans specify the inclusions, including the final prices. There are no hidden charges! You will see the price per serving and week. Then, you will have to provide your delivery information and settle your payment online. They have mobile-responsive websites for a seamless experience.

Between the two, it is only HelloFresh that comes with a mobile app. The app can help you update your plan and manage your subscriptions easily. It also contains easy-to-follow recipes perfect for novices in the kitchen.

Fresh Prep vs HelloFresh who are they good for?

Fresh Prep is perfect for those who are looking for classic meals in two or four servings. It is a great choice for busy individuals who are looking for variety in their food and for those people who would like to save money since they offer free delivery.

Meanwhile, HelloFresh is a great choice for vegetarians. While they also have two and four-serving meals like Fresh Prep, between the two, it is only HelloFresh that has a veggie plan. This is great for those who live in different parts of Canada since they deliver almost nationwide

Fresh Prep vs HelloFresh Meal Options

As we continue our discussion in this Fresh Prep vs HelloFresh review, let us also talk about the available meal options. As noted earlier, with HelloFresh, you will have three main choices: Pronto, Family, and Veggie. They have options for two or four people. They have 25 delicious recipes and you can change your plan as you wish as long as you do it before the cut-off time. They have plant-based meals packed with flavor, perfect for picky but healthy eaters.

With Fresh Prep, you will only have two options – 2-person Meals and Family Plan. You will also have meal options for two or four people. Unlike HelloFresh, there is no dedicated plan for vegetarians. Every week, you will receive an email that contains the recipes offered and you can choose which ones to receive.

Clueless about what to order from these two companies? Let’s have a quick look at some of the best meals that they are currently offering. Take note that the menu is constantly changing, so there’s no assurance that these dishes are available when you order.

Fresh Prep, does not offer any special diet meals but there are some very tasty options that we love. Some of the best recipes available include the following:

  • Rare Seared Yellowfin Tuna
  • Spicy Chorizo, Mushroom, and Tomato Hash
  • Roasted Halloumi & Veggie Kebabs

HelloFresh does have a veggie plan to supplement their family and pronto offer so if you are vegeterian you can find very tasty recipes with HelloFresh. Here are some of the bestsellers in their menu:

  • Pesto Chicken with Lemony Couscous
  • Grilled Surf and Steak Dinner
  • Herby Asparagus and Tomato Bake
Help & Support
Fresh Prep
VS
HelloFresh

Fresh Prep has an FAQ section on its website, which will help you answer questions about food safety, recipes and ingredients, subscription plans, and delivery, among others. Alternatively, you can also give them a call at 604-569-2699 or shoot them an email at hello@freshprep.ca. You can also communicate through their Facebook and Instagram channels.

HelloFresh has a detailed FAQ section on its website for your general inquiries. If this section does not answer your question, They have a Find an Answer section on their website wherein you will just type a question and the answers will be revealed. They also have a live chat feature, which is one thing that you will not find at Fresh Prep. You can also speak to one of their support representatives at 1-855-272-7002. You can also send them an email at hello@hellofresh.ca.

 

Cancellation and Refund Policy
Fresh Prep
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HelloFresh

If you would like to cancel your Fresh Prep subscription, you need to send them an email at hello@freshprep.ca. Do this before the weekly cut-off time. Otherwise, you won’t be able to receive a refund. The cut-off time is Wednesday, 11:59 pm.  If you want to cancel or skip a week, meanwhile, you have to go to your account settings and do it there before the cut-off stated earlier.

Meanwhile, if you would like to cancel your subscription at HelloFresh, go to your account page, choose Account Settings, and pick the subscription that you would like to cancel. You will also be asked to provide a reason for your cancellation, but answering this is optional. To receive a refund, it will take approximately 14 days.

Final Verdict

In sum, even if you read Fresh Prep vs HelloFresh reviews online, you will see that the two companies are both great. If you are looking for a company with cheaper prices, Fresh Prep is the way to go since they are offering free delivery. On the other hand, if you are looking for more options, especially if you are a vegetarian, HelloFresh is a better option. If you live outside Vancouver and Victoria, we also recommend HelloFresh since they have a wider delivery coverage and Fresh Prep is still not available country wide. If you still need more information head over to read our full HelloFresh Review and Fresh Prep review.

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